Indian Handicrafts Exports will accept returns of products, and will agree to refunds for Customers who initiate an inquiry or complaint either with Indian Handicrafts Exports or with Product(s) as per terms and conditions mentioned below. Indian Handicrafts Exports will use its best efforts to resolve customer inquiries and complaints in a manner that is acceptable to both Clients/Buyer and Indian Handicrafts Exports:

Indian Handicrafts Exports will provide refund without any penalty to Customer who initiates a return of products to Indian Handicrafts Exports directly to Sales location at Udaipur, Rajasthan (INDIA) within 15-days from receipt of shipment. Indian Handicrafts Exports will also charge handling and re-import charge on customers/Buyers (as applicable) who make returns to Indian Handicrafts Exports directly. All the charges of re importing to Indian Handicrafts Exports/returning to Indian Handicrafts Exports will solely be borne by the client/buyer itself and any kind of taxes, duties, custom, warehouse demurrage charges and all related interest, fines, or penalties shall be borne by the client/buyer.

On any case of issue customer refund the Indian Handicrafts Exports requires & confirm full liabilities of Client to return back entire product(s) in proper condition as it was sold to Client, and within 15-days from receipt of shipment without use.

Export Packing, shipping including custom clearing, transportation, handling and Insurance charges will not be refunded and/or returns and charge back to Client. (Only the price of items/products will be refunded to the client/buyer within 15-days from receipt of shipment to Indian Handicrafts Exports which is being returned by the client/buyer)

LATE OR MISSING REFUNDS

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at manibalaji2@hotmail.com or Call/WhatsApp us at +91 294 2417156.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: Indian Handicrafts Exports – 15, Alkapuri, P.P. Singhal Marg, Nr. Radaji Chouraha, Udaipur - 313001 (Raj) INDIA.

NEED HELP?

Contact us at manibalaji2@hotmail.com or Call/WhatsApp us at +91 294 2417156 for questions related to refunds and returns.